A very intuitive and user-friendly tool to use. The customer support is quick and superb. I can count on the support staff to provide timely response to my questions. They take my feedback into account and incorporate my suggestions into future product releases. I highly recommend using this product.
The RBC system has been useful for monitoring pulverizer performance. The Engineering Consultants Group have knowledgeable, experienced professionals and provide proactive support monitoring and analyzing our RBC data.
After our recent purchase of the system, we have already discovered its worth with problem mills and plan to use it regularly to improve the run time of our mills. The support has been great as we’ve been able to call on the staff at ECG to review our test results and help us understand their meaning.
Mechanical Engineer SR